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Office Policies

Staff-member-blue-scrubsWe are open to serve you, answer questions or schedule an appointment during the following hours:

Harlingen Office Hours:
Monday - Thursday: 7:30 a.m. – 5:00 p.m.
Fridays: 8:00 a.m. - 4:00 p.m.

Brownsville Office Hours:
Tuesday: 8:30 a.m. – 3:15 p.m.

Weslaco Office Hours:
Monday: 8:30 a.m. – 3:30 p.m.

Mission

Our mission is to enhance the quality of life for those who come to us for their care. We are committed to excellence in our orthodontic treatment in an environment which is open, friendly and enriching.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. If you have any questions, our courteous staff is always available to answer them.

Stephen P. Shepard D.D.S., M.S.D.

  • Harlingen Office - 2022 E. Harrison Ave., Harlingen, TX 78550 Phone: 956-423-4646
  • Brownsville Office - 302 Lorenaly Dr., Suite C., Brownsville, TX 78526 Phone: 956-546-4850
  • Weslaco Office - 704 S. Texas Blvd., Weslaco, TX 78596 Phone: 956-968-7200

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